assist-ua™ is doc-department’s user-assistance platform that helps organisations quickly deploy partner portals, customer support portals, knowledge bases, and embedded assistance in web and mobile applications.
Quick to deploy, always up-to-date, and in-touch with customers.
Embedded in-app user assistance
With a few lines of code, assist-ua™ can:
- Embed content as tool tips in your web application
- Add a context sensitive support portal to your application
- Enhance a self-service and partner support portals
- Simplify content management with a central repository for your product information and user documentation
- Learn more about your customers with analytics
- Engage customers and gather feedback with comments, ratings and forums
- Keep customers focused with help content embedded in the UI
- Seamless experience with customisable interface and personalized content
- Collaborative authoring to break down content silos
- Hosting options to simplify deployment
Contact us now for a free consultation to find out how assist-ua™ can help you.
Try the demo
Explore the demo knowledge base to get an idea of the capabilities that doc-department could bring to your product information.