doc-department’s assist-ua™ platform gives you the benefits of a controlled, single-sourced authoring environment for your technical product information with the flexibility to publish your content in the way that best fits your needs.
- Improve team productivity with a knowledge base
- Simplify channel communications with a partner portal
- Improve customer engagement with in-app help
assist–ua™ uses open technology enabling doc-department’s authors to integrate seamlessly with your existing processes and publishing platforms, for example, your website or support site. This means that you can start reaping the benefits quickly.
Try the demo
Explore the demo knowledge base to get an idea of the capabilities that doc-department could bring to your product information.
- Control access to content
Making your technical product information available online is great for generating web traffic, but you probably don’t want all your content to be public.
Click here to access the doc-department assist-ua demo (You will need to register or log in to view the content on the demo site.)
- Filter content based on user permissions
You may not want all readers to view all of the content. For example, they may only be authorised to view a subset of the content, or it may not be relevant.
Click here to view additional content on the knowledge base
- Collaborate with content conversations
Comments and responses are a great way to encourage collaboration around content without giving up control of the content.
Click here to view and comment on a topic
- Mobile friendly views
Not everyone sits at their desk all day. A responsive design ensures mobile workers can also access the information easily.
Try these links from your smartphone.