Using dedicated technical writers could save you up to 30% on your overall user documentation costs – resources that you could use to create great products.
Technical authoring service
doc-department’s team of documentation specialists is always on hand to provide you with a cost-effective and flexible technical authoring service tailored to your needs.
Unlike a contractor or freelance technical author, doc-department’s team of technical authors can provide a wide range of skills and experience.
Our authors are trained in popular authoring tools so we get to work straight away on your existing documentation, or advise you on how to ensure your documentation supports your business strategy.
And with our best-practice processes doc-department ensures you get high-quality documentation delivered on time ensuring your teams, partners and customers get the latest information they need to do their jobs effectively.
doc-department can produce technical documentation on your behalf including:
- User guides & User manuals
- Quick start guides & Installation documentation
- In app assistance & Online help
- Support portals & Knowledge bases
- API documentation
- Internal operations guides
Benefits of our technical authoring solutions
- No additional cost for recruitment and tools
- Peace of mind from always having resources and expertise available
- Match resources to requirements with a flexible service that can ramp up to meet demand
- Manage budgets more easily with predictable costs
How doc-department can help you
- Content Creation to take the pressure off your resources
Using the latest methodologies such as topic-based authoring, single sourcing, and collaborative authoring to efficiently produce high-quality content, consistently
- Information Design to ensure efficiency is built in to the process
Technical documents need to be maintained over the life time of the product. Good design ensures flexibility and maintainability for the content and the process
- Content Distribution to ensure teams have easy access to the relevant, accurate information they need
Our assist-ua™ platform provides a flexible way to quickly implement and customer support