Content creation

Using dedicated technical writers could save you up to 30% on your overall user documentation costs – resources that you could use to create great products. And freeing your engineers from writing content also gets them back to developing great products.

Content is more than text – images, video and other media all help communicate the benefits of your product. Whatever the content, it must be appropriate to the audience and distribution method. But above all, the content must be accurate.

By implementing and managing robust processes we ensure the accuracy of your content. Our technical writers work alongside your team to fully understand how your products work, and, more importantly, how your customers can benefit from using them.

We use topic-based and single sourcing methodologies to create flexible content. In this way we can create and maintain your user documentation efficiently, and react to your changing business needs.

Benefits

  • Information is accurate and relevant
  • Users can achieve their aims more quickly
  • No additional cost for authoring tools
  • Engineering resources are used more efficiently

Case studies

Examples

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