doc-department’s George Lewis spoke at this years Technical Communication UK conference.
The talk – “Liberating Tech Comm: How moving to agile empowers technical authors” – focused on examples of how doc-department have used their technical communications outsourcing model to enable organisations to improve their internal processes by ensuring technical information is communicated effectively between development and operational teams.
George described how doc-department have developed techniques in the areas of content strategy, collaborative authoring”, and single-sourcing, that have dispelled common myths about technical writing.
Together these techniques helped doc-department to create a complete product information platform that enables companies to efficiently deliver content to teams both inside their organisation as well as partners and customers.
All of this is available at a budget accessible to all organisations.
Technical Communication UK
TCUK is the ISTC’s annual conference for everyone involved in writing, editing, illustrating, delivering and publishing technical information.
This years conference was held on the 29th September – 1st October 2015 in Glasgow.
Update:
All presentations from TCUK 2015 available from TCUK 2015 site.